<p>Attached, please find proof of payment, for reconnecting my LTE Wireless. Payment was made last night, cash, at an ABSA ATM, so payment should reflect immediately into your account. The fact that you say reconnection will only occur after 72 hours, is nonsense, as you got the payment and is already reflecting, now you need to reconnect. Ther should be an alternate way of making payments, like at teh post-office, etc....cause this is seriouly putting Telkom in a bad light.</p> <p>You portray Telkom in a very bad light, and your service is non-existent. You should have a place where one could make payment, and after five minutes, reconnections should occur, like DSTV maybe…you should think about this, then you wont have alll this trouble. This is now the only way I can make contact with you, as all the other ways of contacting you, does not work, as no-one at the CAll Centre knows wht they re doing and no emails are being answered, facebook keeps apologising and promise feedback, but never happens....so do yourselves a favor, and start providing teh service you advertise</p> <p> </p>
Good day,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Mobile team.
Your reference number AI*** is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
Good day,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Mobile team.
Your reference number AI*** is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
can someone please call me, urgently on ********** 820
I have got so much complaints, and you gusy do not care....must be tired of all my complais.
can someone please call me, urgently on ********** 820
I have got so much complaints, and you gusy do not care....must be tired of all my complais.
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