Urgent Porting Issue Telkom

Good day

I am writing this review with immense frustration. I have signed up for a contract with Telkom and requested a port to be done which was done yesterday but I can't receive calls and SMS's however I can make outgoing calls and send SMS's.

I have been making numerous calls to the call centre since yesterday and I have been told matter will be escalated. How long does it take to resolve this issue? I have never had any issues with other service providers when it came to porting. I have lost all patience I had left.

I use my phone for business and this is a huge inconvenience.

If this issue can not be resolved ASAP , please cancel this contract with immediate effect so I can switch over to another service provider to be up and running again.

If this could receive your urgent intervention it would be highly appreciated.

Thank you