1 reviews | Active since Feb 2013
URGENT COMPLAINT : Ref 759CRZ100216 - phone down s
This complaint has been sent again to [Email Removed]<br> <br> 1. Initial fault: Reported 2 Feb, Ref 1609CRK020216<br> 2. 100216 (11h40): Sms received from Telkom stating (1609CRK020216) restored<br> 3. Reply 100216 (13h20): Sms reply to Telkom ..... NO ie. Service still faulty<br> 4. Further fault: Reported 10 Feb, Ref 759CRZ100216<br> 5. Mon 150216: Telkom arrived however left before I could even get to the door<br> My painter man told them I was at home . . . WHY DID THEY DRIVE OFF <br> 6. Isaac phoned Tue 1602: Phoned my husband said he will ask technician to come. Requested Telkom to phone my cell before coming<br> 7. Thurs 180216: No further contact from Telkom to date<br> <br> TELKOM, THIS IS ZERO SERVICE AND WE ARE WITHOUT A PHONE SINCE 2 FEB 2016.<br> Take note that technicians came on 150216 but drove away before I got to the door ! ! ! ! ! ! !<br> <br> Your 'prompt' attention to this complaint, details listed above, is urgently required.<br> <br> Thankyou<br> <br> Moira Curr<br> <br> <br>
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This response serves as confirmation that your query has been received and attended. We have escalated the pending query with request for urgent tech support. We will provide further available updates as soon as possible.
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Regards
Keagan
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and attended. We have escalated the pending query with request for urgent tech support. We will provide further available updates as soon as possible.
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Regards
Keagan
Telkom Social Media Team
