Urgent Assistance Needed with Telkom Account

Hi Peter, I need your help urgently regarding my Telkom account. I’ve been trying to close it since February 2024. While all my lines have been disconnected, I’m still being charged monthly. When I call Telkom, they confirm my account is closed, yet the billing continues. This situation has been incredibly frustrating, and I feel like I’m being unfairly charged. Please intervene, as I’m tired of being misled and overcharged. Thank you for your assistance.