Urgent Assistance

I can’t beginnto express how frustrated I am, I have been a long running client with Telkom for an uncapped internet line, I recently relocated and required for my services be relocated. This is where my real nightmare begins. I have spent over a 150minutes on calls to your call centre spoken to various agents each one giving me their own unique explanation as to what the hold up, I was told an order has been placed with Vumatel when Liasing with Vumatel they incapable of helping as they are waiting on Telkom, I’m failing to understand how something which is meant to be a simple task has become a complete nightmare. All I want is my Internet Services which mind you I am paying for technically I should actually be opening a case for theft because I’m paying for a service Telkom refuses to provide or actually assist with.

Each and every consultant has given me different stories, I’m told various different reasons as to what the hold up is. I been told by 5 different consultants M. Naidoo will contact me and not even that was done.

I can’t continue to call and be given the run around, Somebody who is actually capable of resolving this matter needs to contact me.

This has truly been a tortuous Month& a half trying to resolve this matter in addition to all this I have made contact on Facebook and Twitter with no assistance provided