Upset customer

<p>On Friday the 25th of November Telkom advertised a black Friday special where you pay R149 a month for 24 months and receive 5gigs data plus a Huawei router! I called Telkom numerous times to apply but the phones just kept on ringing. I there after app**** online and submitted an application the same day to get this deal and waited for a call, but no one responded! This morning Monday the 28th I received a call from an agent advising me that I can't get it! As a customer this is really upsetting and unfair as the agent advised me that only those customers that received a call on Friday qualified, so who's fault is it that I didn't get a call?! I submitted my application and as a customer I feel irrespective of receiving a call or not I should get this deal!!! As I did my part of submitting an application! of which I submitted two applications one for myself and my fiancé and both of us were told due to not receiving one ****ing phone call we don't qualify! The service is Pathetic!!!! It's utterly a waste of time dealing with such knowing that you have to deal with such *****s!!! People shouldn't even waste time with these people! and I never expected to have such an experience with a huge company like this, and I once thought this was an amazing network provider!!!</p> <p> </p> <p>I do expect a response from a manager, of which I don't want to hear any bull**** stories of I didn't receive a call as my application was submitted and therefore both my fiancé and I should receive this deal as I did what was expected on my side but due to incompetency on your end I'm not able to get what I app**** for!!! </p> <p> </p> <p>Lynette</p>