Upgrading was the biggest mistake of my life

<p>I was on a contract with Telkom paying R99.. They kept on calling me to upgrade and I eventually. I remember very well that I agreed to the contract of R119 per month. Couse they told me that I would be getting free calls to every network and data. I got the shock of my life when they debited R679 from my account. I phoned them and they advised that it was a mistake on their side, I then reversed the debit order. The following month November they deducted R673 from my account. When I went to the shop they told me that I have signed up for R500 extra minutes on my account. How can I move from R99 to R 500? I only took this contract because it was affordable. And now they tell me that my account is in areas with R1165.00. </p> <p>How am I supposed to pay for this money. I was misled and I regret for taking this contract.</p> <p>I just need an investigation and an explanation of this contract.</p>