JEDT
Jacobus E Du Toit

1 reviews | Active since Jan 2012

15 Dec 2016, 07:16

UPGRADES FAIL CLIENTS !!!!!! OPENSERVE ???????

<p>between 21-25 Nov 2016 received sms telkom is doing upgrades again in our area, how many time do they do upgrades, noticed a lot of "open serve " bakkies in our area . they have again disconnected my ADSL line that I hire through MWEB from May to Setember I hve experienced endlees problems with my ADSL line and it was eventually sorted, I reported my problem again on 25 Nov 2016 and the about 2 weeks later Telkom made a appointment for Saturday 3rd of December and left a website address and the number 10210 th confirm I could not confirm with the technition I do not have internet because of my line and the number goes to voice promp. the technition was not happy when he came to my house the Wednesday 07 Dec 2016 because, my opinion he could not book overtime. he was rendered my MWEB router broken and hit by lightning I took my router to be tested and it tested serviceable, I event did some trouble shooting with a MWEB technition and also router was service able I AM STILL WITHOUT A ADSL LINE BECAUSE A TECHNITIOS INCOMPITANCE !!!!!! A guy from Telkom phoned on Monday</p>

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Replies (1)
Telkom
Telkom's reply15 Dec 2016, 09:56
Official

Hello jacodutoit

As per our email correspondence, we currently attending to the query and will be in contact with further progress.

Regards
Noleen
Telkom Social Media Team

Best regards,