upgraded to 10Mbps - actually slower than before - Telkom perpetually closes my ticket without doing anything

<p>So I upgraded to 10Mbps ADSL, thinking it would be faster than 8Mbps ADSL.</p> <p>WRONG, they actually downgraded me.</p> <p> </p> <p>I went from 7.somethingMbps to 5.something Mbps.</p> <p>But I'm paying more.</p> <p> </p> <p>LOL, what a joke.</p> <p>So I submitted a "fault ticket".</p> <p> </p> <p>Nobody came out, that same nobody did absolutely nothing and then closed my fault ticket.</p> <p>Like magic.</p> <p> </p> <p>So I submitted ANOTHER fault.</p> <p>Same thing,</p> <p>Nobody AGAIN came out to my house, AGAIN did nothing and AGAIN closed the fault ticket.</p> <p> </p> <p>The African "magic" is gettig better & better.</p> <p> </p> <p> </p> <p>So now I've submitted a 3rd fault ticket.</p> <p> </p> <p>+ I'm submitted another fault with Telkom accounts,</p> <p> </p> <p>See no reason why I should pay for something I'm not getting.</p> <p> </p> <p>Fault Reference: 1107CRK280217</p> <p> </p> <p> </p>