Upgraded to 10mb line, but stil at 4mb

Item: Telkom
Rating: 2
Author: Juan T

Upgraded from 4mb to 10mb. Says it's already at 10mb but speed is still at 4mb. At the beginning when I installed the line, it was a 2mb line instead of 4mb. Waited a month for it to fixed. So this is the 2nd time something like this happened. Getting tired of this!

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Replies (1)

Telkom's replyOfficial

13 May 2015, 20:50

Hello JuanjjduToit,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM110569.

We apologise for any inconvenience caused.

Kind regards
Igsaan Damon
Telkom Social Media Team

Telkom's reply13 May 2015, 20:50

Official