Upgraded on the 20Nov15 but Nino sim still not reg

Yoh I don't know where to even begin with my complain. Telkom service is ****, the standard has since dropped. <br> I have been battling with my upgrade ever since the 27 October 2015. I went to Springs store to try and upgrade but they had no stock or even demos of all the phones I wanted to see, worse the lady that was helping me didn't want to borrow me a pen cos apparently Telkom doesn't provide stationary for them and customers ***** them. I then left without any help and decided to submit my upgrade form via email to [Email Removed] but 5 days later the was still non response.I called the call centre I was referred from one department to the next. I then decided to go to east rand mall store but guess what, same thing they had no stock and the system was down. It was the 10 Nov 2015, i then still left a form and requested that they let me know once they are sorted. On the 19 Nov they phoned and I only went to the store on the 20 Nov. I got my phone Huawei, had to change my sim to Nino a previous phone wa using micro. The any that wa helping me said she would call me before the end of th day to notify me wh I ca use my phone. 40 hours later still my Nino isn't registered