SJ
Sonika J
1 reviews | Active since Jan 2011
20 Sept 2017, 11:50
Upgraded last week but still cant use phone
Good Day I'm a Telkom Mobile client. Had to upgrade to a new contract and received my phone last week already. After numerous calls to the call centre I still can't use my phone as my simcard are still not connected to the network. The call centre people can't give me answers and I'm so unhappy. Who's gonna pay for the phone if it doesnt work properly? How am I suppose to check the phone if I can't use it and it's already been more than seven days?? This kind of service is a disgraced, im totally unhappy ith Telkom Mobile.
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Replies (2)SJ
Sonika J's updateReviewer Update
20 Sept 2017, 11:52Telkom **********
That's their e-mail address
SJ
Sonika J's update20 Sept 2017, 11:52
Reviewer Update
Telkom **********
That's their e-mail address
SJ
Sonika J's updateReviewer Update
22 Sept 2017, 12:07Day 10 and I still can't use my phone...And now there's a new problem.
When charging it through my computer for a few hours, it just got hot and freezed and I couldnt turn it on. Then I charged it at home through a normal charger. The phone took almost more than 5 hours to charge full and who's problem is this now?
SJ
Sonika J's update22 Sept 2017, 12:07
Reviewer Update
Day 10 and I still can't use my phone...And now there's a new problem.
When charging it through my computer for a few hours, it just got hot and freezed and I couldnt turn it on. Then I charged it at home through a normal charger. The phone took almost more than 5 hours to charge full and who's problem is this now?