1 reviews | Active since Apr 2011
Upgraded but no unlimited summer dearl
I still have not had anyone come back to me on my first complaint, but I have upgraded to a Samsung 6 and I was informed that the summer deal was included but to my dismay I was told that this could not be confirmed at all.<br> After the last traumatic experience when I was going through chemo, I was dismayed that no one came back to me about the first complaint. This complaint is based on principle and ethics, if you promise on national television a product and summer deal you should deliver. Secondly you should advise your clients that the Samsung S6 can't use LTE as the band 2300 is not available on the Samsung S6.<br> I am happy with the phone but it was disappointing after many phone calls and after I had to research it myself that Telkom LTE is on band 2300 which the Sony M4 Aqua and IPhone 6 have. <br> Please let me know whether or not I have the summer deal or not<br> <br>
We sincerely apologize for the delay.
Please be advised that your query is still under investigation and we will contact you with feedback. Your reference number is SM145926
Regards,
Ntokozo
Telkom Social Media Team
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We sincerely apologize for the delay.
Please be advised that your query is still under investigation and we will contact you with feedback. Your reference number is SM145926
Regards,
Ntokozo
Telkom Social Media Team
***
