FN
Fisokuhle N

1 reviews | Active since Oct 2015

12 Oct 2015, 13:01

UpgradeAttitudeOut-of-Stock

After 2 years as a customer with 2 Telkom Mobile contracts. I have been very disappointed with how my application for an upgrade has been handled. I have been to almost all Telkom Mobile/Telkom Direct stores within 100 km radius and all of them referring me to the next store because they did not have stock. I even had to go to 3 istores and all could not help me because of problems with Telkom systems. <br> <br> It is very ridiculous that customers have to beg to give business to Telkom. It is also very unfortunate that your staff still has the 'Home Affairs' mentality of not giving a damn, especially in such a competitive space.<br> <br> I wish to make it my business that no one in my circle ever does business with Telkom.<br>

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Replies (1)
Telkom
Telkom's reply12 Oct 2015, 16:08
Official
Hello Fisokwell,

Thank you for making contact with us

This response serves as confirmation that your query has been received and we will contact you soon.

We do apologize for any inconvenience we have cause to you.

Should you need to contact us for any further questions please contact us via Email: ***.


Your reference number is: SM155516

Regards
Luleka
Telkom Social Media Team