Upgrade without Consent Telkom Mobile Cape Gate Cape town Brackenfell

<p>Dealing with telkom mobile for the past 6 years has been smooth until given a bad taste. Recently</p> <p>coming to the end of my contract ready for a upgrade walk in store i got a warm welcome from a consultant</p> <p>MATTHEW AGALHUS to assist me and very helpful i spoke about my upgrade and the phone i had in mind</p> <p>and said that i will consider a P10 as it suits my needs and he will call me once stock is in anyway cut the long story short he called me and said the phone is available and i must come around to the shop so i arrived at the shop the and the phone was packed in the telkom bag and he told me to bring my ID which i always have it with me he said that he wont be there as his collegue will be there i arrived and i was told to signed for the upgrade, i told the collegue i wasnt ready to upgrade and will wait till the end of the month till my minutes get refreshed and data then ill take the phone and there where all the the problems occurred. Two days later i get a SMS saying a thank you for upgrading which i never signed for and my package changed sent back and forth emails with no response and my allocated minutes didnt appear correctly so my contract line had to be canceled to prepaid as he knew he caught on **** with my line end of the month my debit went off with not all my data and minutes allocated now telkom want me to reapply with all my bank details and forms like what the hell,point is he was creedy for the sale and did the upgrade without my concent nor signiture</p> <p>please can management deal with this as the store does not have telephone number nor a manager</p> <p>My Telkom mobile Number is ********** 141</p> <p> </p> <p>This happened in Telkom Mobile Cape Gate Cape town Brackenfell</p>