Upgrade with telkom

<p>i took out an upgrade with telkom mobile for an iPhone 6. Just before the end of the 7 days I was told to return the phone if it had any problems I noticed the speaker of the phone is faulty as it is as cracking when I played music, took the phone back immediately and I was told by the first person I spoke to at telkom Main Street that iam out of the seven days. I took the out out on the 2nd of June 2016 and went back on today which is the 9th and according to my understanding today is the seventh day. Nevertheless she again told me they don't have a technician at the store and sent me to south gate. When I got there I was told iPhone does not have a guarantee and they would need book it in for repairs. It's still a new phone and if it's being repaired now, how far will this phone get me. Please help me</p>