UPGRADE REQUEST NOT COMPLETED DUE TO LACK OF STOCK
I went to Telkom Galleria at the beggining of March 2016 to upgrade my contract to Samsung GalAxy S 7 special which included a free wireless charger and VR gear. According to the salesman. they were out of stock and we were told to return a few days later. Upon return, numerous time, the same story ensued.<br> <br> My details were taken down at the store and they promised to call me when stock arrived. Still waiting...<br> This continued until yesterday, Tuesday 12th April 2016, when they informed me that the special was over.<br> <br> Now I can only get a phone when I specifically wanted the special. I could have cancelled my upgrade and went to another carrier but I was waiting for Telkom's feedback.<br> <br> Totally irresponsible behaviour and advertising from Telkom. If Telkom does not honour their promises, I will be contracting to another carrier!!!!<br> <br>
This response serves as confirmation that your query has been received.
Your reference number : SM223132
A consultant from our mobile team will be in contact to assist with the query.
Regards
Noleen
Telkom Social Media Team.
This response serves as confirmation that your query has been received.
Your reference number : SM223132
A consultant from our mobile team will be in contact to assist with the query.
Regards
Noleen
Telkom Social Media Team.
