yM
yusuf M
1 reviews | Active since Aug 2009
06 Mar 2015, 20:13
upgrade problem again
After the initial hassle of negotiating 8ta's terrible upgrade system, i now have a bill that is double what i am supposed to pay,<br> <br> <br> please explain why my bill, due on the 31st march is R699, whereas my contract amount is 399,<br> <br> the consultant at the store categorically stated that I would not pay any additional amount after the upgrade,<br>
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Telkom's replyOfficial
07 Mar 2015, 08:28Hello yusuf1gp,
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our mobile billing department and feedback will follow.
Regards,
Hilary Pea****
Telkom Social Media Team
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our mobile billing department and feedback will follow.
Regards,
Hilary Pea****
Telkom Social Media Team
Best regards,
Telkom's reply07 Mar 2015, 08:28
Official
Hello yusuf1gp,
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our mobile billing department and feedback will follow.
Regards,
Hilary Pea****
Telkom Social Media Team
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our mobile billing department and feedback will follow.
Regards,
Hilary Pea****
Telkom Social Media Team
Best regards,