Upgrade nightmare continued part 2
<p>Its been a couple of days now since the first hello petwr post and the numerous phone calls and all i got back is one phone call and one email.. </p> <p>I still cant upgrade. Just went to my local branch and told them im due for an upgrade according to telkom and were told im been given the wrong information and all i can do is wait till my cotract periob is over.. so that is the 5th different story I've been told in less than a week.. im done now.. all my products will be cancelled and i will go to a different service provider as it is clear that TELKOM CAN NOT PROVIDE A SERVICE... FARE EFFEN WELL TELKOM.</p>
Hi pieter-meintjies
Thank you for making contact with us
The response serves as confirmation that your query has been received and we will contact you.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Luleka
Telkom Social Media Team
Best regards,
Hi pieter-meintjies
Thank you for making contact with us
The response serves as confirmation that your query has been received and we will contact you.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Luleka
Telkom Social Media Team
Best regards,
Hi Luleka..
With all due respect but this is going nowhere..
Its all just going in circles and nothing is getting sorted out..
I know you only doing your job so thank you this is not directed at you.. i have so many ref numbers i can start my own call center..
Regards
Pieter
Hi Luleka..
With all due respect but this is going nowhere..
Its all just going in circles and nothing is getting sorted out..
I know you only doing your job so thank you this is not directed at you.. i have so many ref numbers i can start my own call center..
Regards
Pieter