Upgrade nightmare continued

<p>This is a laugh.. After 2 days of calling the call center, a Hello Peter post and the people replying to these posts i finally got through to a very kind lady in the accounts upgrades department named Lebogang. </p> <p> </p> <p>I asked her that i want to please upgrade my two contracts. Her reply to me was as follows..</p> <p> </p> <p>'We are sorry but you cant upgrade your contracts as you are on a telkom mix account and Telkom wants to get rid of theses accounts'.</p> <p> </p> <p>Here is my problem.. </p> <p> </p> <p>1. I have 3 different replies from 3 different departments in Telkom from 'Sorry telkom does not upgrade anymore' to 'sir your upgrade was due on 11th September on the one phone and 11th October on the other phone' and then the latest one as i said above. </p> <p> </p> <p>2. Why didn't Telkom give through this information.</p> <p> </p> <p>3. What will Telkom do about this.</p> <p> </p> <p>I want answers.. this is not professional customer service and its inconvenient for many many people..</p> <p> </p>