Upgrade nightmare

<p>I went into our local Telkom store to do a contract upgrade. I was told 'Sorry sir but you cannot do a Upgrade as we dont allow it!'.</p> <p> </p> <p>So i phoned the call center to find out and the Lady told me that i am due for an upgrade on both my devices. One from 11th September and the other from 11th October. </p> <p>I spent 2 hours on the phone and was literally sent through the whole call center and no one can help me apparently. Its like they're playing Pass the Buck.. </p> <p>I am fed up and this is pathetic..</p> <p>Its been more than a year since my despute for ***** on my name was logged and still nothing was done.. </p> <p>Get a grip Telkom..</p>