JP
Johannes P

1 reviews | Active since Jul 2016

11 Sept 2016, 15:57

Upgrade line / offline time

<p>Its being 3 days now and my telkom line is still offline they keep on saying they are busy with the problem and ive requested for a 4mbps line and they dont have it what can we do to request the line speed to be improved as 2mbps are bit slow</p>

0
Replies (2)
Telkom
Telkom's reply12 Sept 2016, 08:06
Official

Thank you for making contact with us.

Please email the affected number so we can further assist.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

***

JP
Johannes P's update26 Sept 2016, 11:16
Reviewer Update

Ive took a day of today as they must come and change my line or move it up to now no one contacted me and i cant take off every day for this so is there anyone from telkom who will contact me i have stuff also to do today