1 reviews | Active since Jul 2016
Upgrade issues due to Telkom mess up
<p>it is now 3 days since i did my first review and got the following comment:</p> <p>Official private business reply:Hi bradleyea</p> <p>We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.</p> <p>This response serves as confirmation that your query has been received. Please be assured that we have tasked our mobile team to investigate and provide feedback as soon as possible.</p> <p>Interaction Ref: AI ********** </p> <p>Regards<br />keagan<br />Telkom Social Media Team</p> <p> </p> <p>till now, still no reply or feed back regarding this matter. this is how Telkom treat us as clients.</p> <p> </p> <p>i hope you get this Keagan.</p> <p> </p> <p>my next step is to take legal action against Telkom for all the many mistakes they have made with my account.</p> <p> </p>
this is the same reply i got back a week ago and i still havent had any joy so i think this message is just to pacify clients and give them false hope and buy time.
this is the same reply i got back a week ago and i still havent had any joy so i think this message is just to pacify clients and give them false hope and buy time.
Hi,
Apologies for the delayed response. Kindly note your account is arrears & thus this is affecting your profile. Kindly make sure that your account is up to date.
Regards
Sifiso
Telkom Social Media Team.
Hi,
Apologies for the delayed response. Kindly note your account is arrears & thus this is affecting your profile. Kindly make sure that your account is up to date.
Regards
Sifiso
Telkom Social Media Team.
hi Sifiso.
please check before you make uninformed comments? this whole complaint is about the fact that my account was meesed up by Telkom and that is the reason the account is in arrears.
i cannot believe telkom employs people who do not have a clue what is happening with the business at all. please go speak to the othr 100 odd people that i have explained this to and get an update before commenting?
hi Sifiso.
please check before you make uninformed comments? this whole complaint is about the fact that my account was meesed up by Telkom and that is the reason the account is in arrears.
i cannot believe telkom employs people who do not have a clue what is happening with the business at all. please go speak to the othr 100 odd people that i have explained this to and get an update before commenting?