Upgrade Impossible

<p>I have been trying to upgrade with Telkom mobile for 3 months now. I tried to upgrade in November and the phone(which they advertised by the way) that I wanted was out of stock, so I decided to wait. </p> <p>In January (2 months later) the phone was still pit of stock so I ordered another model, the upgrade was approved and they said I must wait 7-14 days for delivery. Two weeks passed and they called and said they had packaged the wrong phone and had to cancel delivery. Different consultants say different things when I call. It's been weeks now and I still haven't heard anything. I no longer have a phone but I'm still paying for the contract. Telkom mobile is by far the worst cellular network in South Africa and I regret opening a contract with them. </p>