JW
Justine W
1 reviews | Active since Nov 2015
01 Nov 2015, 10:20
Upgrade Huawei P8 Lte
We have waited for over 2 months to upgrade our cellphones. We keep on getting the same excuse every week that \the phones will be here this week". This service is unacceptable and it needs to be sorted out ASAP! It is not as if we only have kne contract with Telkom"
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Telkom's replyOfficial
01 Nov 2015, 18:53Hello Justine W,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM163171.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM163171.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Telkom's reply01 Nov 2015, 18:53
Official
Hello Justine W,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM163171.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM163171.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media