AG
Anwar G

1 reviews | Active since Nov 2016

11 Aug 2017, 10:17

Upgrade ADSL line

<p>On the 2 August I app**** to have my line speed upgraded from a 4mbps to 10mbps. Was told it would take 2 to 3 days to happen. On Monday the 7th I called back as the line was still not upgraded. Then I was told that it could take up to 7 working days. I called them again today the 11th. Now I'm being told that my signal is too weak for a 10meg line. Telkom really suck. The worst of the lot. Can't wait to rid myself from Telkom.</p>

0
Replies (2)
Telkom
Telkom's reply14 Aug 2017, 09:42
Official

Hi anwarga,

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.

We really do apologize for any inconvenience caused to you.

Your reference number is: AI***

Regards
Launa
Telkom Social Media Team

Best regards,

AG
Anwar G's update18 Aug 2017, 10:27
Reviewer Update
The line shows as upgraded. Getting 2meg speeds on a 8meg line. Shocking :)