GK
Geraldine K

1 reviews | Active since Nov 2016

02 Nov 2016, 12:54

Upgrade

<p>Upgrade with Telkom is a nightmare !! I have done this online up to date have not received any feedback. The information displayed on their website ....sooo wrong/ outdated . Try dialing 10213 ? Hold on for hours , honestly ? Eventually when someone answers , u get transferred from pillar to post . I send emails to enquire and follow up , still nothing . All relevant information have been submitted on the Telkom website, but still no feedback . Really poor service !!!!!!</p>

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Replies (1)
Telkom
Telkom's reply02 Nov 2016, 18:37
Official

Good Day,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.

Your reference number is AI***.

We apologise for any inconvenience caused.

Kind regards

Yazied

Telkom Social Media Team

Best regards,