UNWELCOME TELKOM

I am struggling to get my Telkom ADSL internet line repaired. The break down happened somewhere in December 2017. I did not report it immediately because of the holidays. It was reported to Telkom via my internet service provider, Afrihost on 18/01/18. Telkom *** Telkom said it was a cable fault. I am still struggling to get the fault repaired. Everytime we contact Telkom they have a different story and thats all!! I want my Internet to work. I am still paying my Telkom account every month but get no service!!!!