SB
Syzette B

1 reviews | Active since Oct 2016

05 Nov 2020, 09:56

Unwarranted Charges - *****ing my money?

My debit order bounced. Now I need to pay another R139 for Payment Rejection, although I did pay Telkom only a few days after. Explain how this works

Then on the same invoice: Account subscriptions and once-off charges = R202.70 Explain that to be also? Only because the debit order bounced?

It doesn't make sense at all. We are not talking about legacy ADSL here. This is LTE. you cannot charge "Re-connection" fees. Besides my internet was still working after the debit order bounced.

Account subscriptions and once-off charges is only when you sign up for a new contract.

Come on Telkom, stop being ****** and *****ing your customer's money. If this is how you want to play it. Rather cancel this contract.

I expect this account fees to be cleared for the November 2020 Invoice Account no: A***

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