PR
Petra R
1 reviews | Active since Feb 2015
24 Feb 2015, 08:44
Unusable sim card
149 minutes on a sim card that doesnt work! Automated message says not enough funds please top up! 3 weeks, umpteen calls and hours waiting on the phone, 10 apologetic pathetic tweets and still no action...eventually went to walk in customer care centre and still waiting for a reply, still not working...so Telkom, will you annul my landline costs for this month at least since I can use the cellphone?
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
24 Feb 2015, 10:00Hello Petra Reinhardt,
Thank you for making contact with us.
Please be advised that we have received your query and we are attending to it. We do apologize for any inconvenience caused. We will provide feedback the soonest.
Here is your ***
Regards
Ntsikelelo Ngcanga
Telkom Social Media Team
Thank you for making contact with us.
Please be advised that we have received your query and we are attending to it. We do apologize for any inconvenience caused. We will provide feedback the soonest.
Here is your ***
Regards
Ntsikelelo Ngcanga
Telkom Social Media Team
Best regards,
Telkom's reply24 Feb 2015, 10:00
Official
Hello Petra Reinhardt,
Thank you for making contact with us.
Please be advised that we have received your query and we are attending to it. We do apologize for any inconvenience caused. We will provide feedback the soonest.
Here is your ***
Regards
Ntsikelelo Ngcanga
Telkom Social Media Team
Thank you for making contact with us.
Please be advised that we have received your query and we are attending to it. We do apologize for any inconvenience caused. We will provide feedback the soonest.
Here is your ***
Regards
Ntsikelelo Ngcanga
Telkom Social Media Team
Best regards,