NS
Natasha S

1 reviews | Active since Oct 2016

28 Mar 2017, 10:50

************* Service

<p>Once again I am writing this for the ************* service given, if its not a problem getting your ADSL line installed now its a hassle getting the fixed line look alike cancelled. Once again when I ordered my ADSL line on 6th of Febraury, the consultant said that once the ADSL line is installed the Fixed Line look alike would be cancelled. Now I have a new line and internet service, now there is issues in cancelling my fixed line look alike with number ********** . HOw can you tell one thing and when I needs to happen, there is other porceddures. I do not have the use of to numbers, one is enough. I need the look a like to be cancelled immedetaitely as I am not using both, so why do I need to pay for both services if I only need one. Please assist me in sorting this out.</p>

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Replies (1)
NS
Natasha S's update31 Mar 2017, 09:28
Reviewer Update

HI Noleen,

I have note received any feedback regarding my fixed line look alike cancellation, why is this. I will not be paying for a service that I do not use.

Please advise on the process of this review.

Regards

Natasha