1 reviews | Active since Oct 2016
untold amounts
<p>CASE NO: ********** 9</p> <p> </p> <p>PLEASE BE ADVISED THAT I AM REALLY APPAULED BY SERVICES I HAVE RECEIVED FROM TELKOM, I CONTACTED YOUR COMPANY IN SEPTEMBER 2016 NOT SURE OF THE DATE AND SPOKE TO DIFFERENT CONSULTANTS</p> <p> </p> <p>Kedibone</p> <p>Bradley and Mandisa I REQUESTED FOR A SETTLEMENT AMOUNT IN ORDER FOR ME TO SETTLE AND CANCEL MY CONTRACT AND I WAS GIVEN AN AMOUNT OF R1784.00 FOR MY CONTRACT TO BE CANCELED. I PAID THAT AMOUNT AND WAS NOT ADVISED BY YOUR CONSULTANTS THAT AN ADMIN FEE IS NOT INCLUDED IN THAT AMOUNT.</p> <p> </p> <p>AND NOW THAT I NEED THE CONTRACT TO BE CANCELED I AM CALLED BY ZIPHO ADVISING ME THAT I NEED TO PAY AN EXTRA AMOUNT OF R800 FOR MY CONTRACT TO BE CANCELED, WHY WAS THIS NOT EXPLAINED TO ME BY THE PREVIOUS CONSULTANTS WHO I SPOKE TO. GO BACK TO MY PREVIOUS TELECOM CONVERSATIONS AND LISTEN TO THEM.</p> <p> </p> <p>IF THIS IS IN MY TERMS AND CONDITIONS WHY WAS THE EARLY CANCELLATION AMOUNT NOT INCLUDED IN THE R 1 785.00 I PAID?</p> <p> </p> <p>IN THE MEAN TIME I WILL GOING ON 702 AND HELLO PETER ABOUT THIS, I DON’T HAVE MONEY LAYING AROUND THAT IS NOT BEING USED FOR YOU GUYS TO DEMAND FROM ME</p> <p> </p> <p>I AM NOT GOING TO ****** LIKE THIS</p> <p> </p> <p>I NEED AN URGENT EXPLAINTION FROM YOUR CONSULTANTS AND THE BILLING DEPARTMENT</p> <p> </p> <p>I WANT MY CONTRACT CANCELLED WITH IMMEDIATE EFFECT</p>
Thank you for your post.
As per our telephonic conversation, please be advised that your query has been sent to our Accounts Team.
Your reference number is ***9.
We apologise for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Best regards,
Thank you for your post.
As per our telephonic conversation, please be advised that your query has been sent to our Accounts Team.
Your reference number is ***9.
We apologise for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Best regards,
