SP
Simone P

1 reviews | Active since Jan 2018

29 Jan 2018, 16:24

Unsuspension

Telkom suspended my lines within a day of not receiving their payment but now a month and a half of receiving it they havnt unsuspended it and make u wait forever on their call centre lines and all the proper can do is escalate ur call....

0
Replies (3)
Telkom
Telkom's reply20 Feb 2018, 15:28
Official

Hello simone-phekun

This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.

Regards
Noleen
Telkom Social Media Team.

Best regards,

SP
Simone P's update20 Feb 2018, 15:33
Reviewer Update
And again they have debited my account and still it's suspended
SP
Simone P's update06 Mar 2018, 18:00
Reviewer Update
And over a month later lol and it's still being g reviewed and escalated after numerous calls and attempts to get it sorted out.. Pathetic