SS
Simmy S
1 reviews | Active since Mar 2009
08 Oct 2015, 13:32
Unsuspend my pre-paid
I have moved my line to my new address - went into to the branch to collect my free phone. Line reflected suspended.The consultant advised I buy a R100 airtime which I did...a week later still nothing. Line still suspended????<br> <br> I can't even call the call center because obviously the line is suspended. What can I do to solve this issue, being 9months pregnant there is no way I am going into a branch.
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Telkom's replyOfficial
08 Oct 2015, 14:51Hello simmy21,
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to the Accounts Department and feedback will follow. ***
Apologies for any inconvenience caused.
Kind Regards
Tebogo N
Telkom Social Media Team
***
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to the Accounts Department and feedback will follow. ***
Apologies for any inconvenience caused.
Kind Regards
Tebogo N
Telkom Social Media Team
***
Telkom's reply08 Oct 2015, 14:51
Official
Hello simmy21,
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to the Accounts Department and feedback will follow. ***
Apologies for any inconvenience caused.
Kind Regards
Tebogo N
Telkom Social Media Team
***
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to the Accounts Department and feedback will follow. ***
Apologies for any inconvenience caused.
Kind Regards
Tebogo N
Telkom Social Media Team
***