SB
Siyabulela B

1 reviews | Active since Feb 2012

14 Apr 2016, 22:11

Unsuccessful Number Porting

On the 26th of March 2016, I visited Telkom in Somerset West in Cape Town to port my number from MTN to Telkom. I was told that the process would take place on the following business day which was the 30/03/2016<br> Seeing that this was not successful, I went to The Bridge Telkom in Port Elizabeth on the 01/04/2016 to check the progress on my enquiry. However, they started the process from scratch and still today, my number hasn't left MTN.<br> I want my number to leave MTN ASAP and I would really appreciate an immediate porting to Telkom

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Replies (1)
Telkom
Telkom's reply14 Apr 2016, 22:35
Official
Hello absb738,

Thank you for making contact with us.

We will task our team to investigate and advise. However we would like you to try our SMS option.

For SMS option you need to buy a new sim card and sms PORTME#IDnumber#ICCID to *** from your old sim card. The ICCID is the long number found on your new sim card it starts with 89.

Should you need to contact us for further assistance, please do so via email: ***.

***.

Regards
Hazel
Telkom Social Media Team

Best regards,