AP
Arno P
1 reviews | Active since Sept 2013
09 Mar 2018, 13:08
Unsuccessful cancellation
I have been trying since the December to cancel my Mobile Broadband contract that expired. No response yet I get charged each month. I have sent multiple emails to the cancellations email address and some emails bounced since the mailbox was full
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Replies (2)0
Replies (2)
Telkom's replyOfficial
02 Apr 2018, 14:31Good day
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Telkom's reply02 Apr 2018, 14:31
Official
Good day
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
AP
Arno P's updateReviewer Update
04 Apr 2018, 09:22Hi Moenieb,
I just receieved another invoice and still have not received any feedback from Telkom cancellations.
I hope that Telkom will refund me for this poor service.
Regards,
Arno Pienaar
AP
Arno P's update04 Apr 2018, 09:22
Reviewer Update
Hi Moenieb,
I just receieved another invoice and still have not received any feedback from Telkom cancellations.
I hope that Telkom will refund me for this poor service.
Regards,
Arno Pienaar