UNSTABLE WI-FI (TELEPHONE CABLES LOOSE!!!!)

UNSTABLE WI-FI CONNECTION - REFERRING TO MY PREVIOUS COMPLAINT --- NOT RESOLVED AT ALL!!!<br> <br> This problem still persists!!!!! I spoke to someone on the 15th July 2015 and I also mentioned that the Telkom Cables in my yard is hanging on a shred!!!! Even with a little wind the signal drops!!!! They logged a query for someone to fix this problem as this could apparently be the reason for my signal dropping. Over and above that the cable is hanging on the ground it is not fastened on a pole, but just hanging loosely through the trees!!!! At one place I can touch the cable as it is almost on the ground!!! <br> <br> I phoned 46 times..... I got a second Escalation Code 715876.<br> <br> How long does it take for someone to come and fix this!!????<br> <br> I pay the bill every month but since May I really to not have a stable internet connection. So for 4 months i have paid R2880.00 for NO SERVICE WHATSOEVER!!!!<br> <br> This is totally unacceptable and it frustrate me to go to this lenghts to get a reaction.<br> <br> I don't want someone to just call me COME AND FIX YOUR CABLES!!! SO THAT WE CAN SEE IF THIS IS THE REASON FOR THE UNSTABLE WI-FI CONNECTION!!!