Uns****ed lorraine peterson who works for telkom

Telkom has the worst employees to date my invoice has never been sent to me paid my bill in full on saturday and ever since i have been on a call with billing and technical and no one can tell me nothing i even spoke to a disgustingly rude agent Lorraine peterson who refused for me to speak to her manager ive made over 40 calls to telkom and no one can give me a straight answer i need my account unblocked