Unsatisfied due to bad service and customer care!!

<p>I moved to another city a in October and have been batteling to get my mobile contracts as well as my wifi router's reception sorted out.</p> <p>I went to Telkom NUMEROUS times to cancel these services due to not having reception in my area. I want to move these to another service provider and asked telkom to give me a final amount to be paid to settle the account as there is no need in me paying monthly installments if i can just settle the accounts and move to a new service provider! I was given 3 different amounts which is very confusing because how am I supposed to know what the CORRECT and FINAL amount is?</p> <p>This ha sbeen dragging out for way to long, so all my numbers are blocked and i can not make calls, i have been tying to get hold of telkom but either they cut me off or they have system errors and no one gets back to me. When I did get tru and explained all this to the "customer care" they said they couldnt find a payment made to them however the branch i went to sent it per e-mail to the "customer care centre". Emails has been sent up and down and all i get is the case is closed, no information as to what the next step is nor any correspondance as to when my lines will be open to be moved.</p> <p> </p> <p>What i require is quite simple and surely not that hard to understand!</p> <p>*I want to settle my account ONCE TELKOM FIGURED OUT WHAT THE ACTUAL AMOUNT IS!</p> <p>*Then I want to move my lines to another service provider,</p>