AD
Ashley D
1 reviews | Active since Nov 2013
18 May 2015, 11:20
Unsatisfied customer
Hi i would like to report terrible service from the above mentioned service provider. i haven't had any joy when trying to call them to query the amount they are wrongfully charging me and its getting annoying as they advise \my line has been suspended"...for what??? Prior months i was billed for a month that didn't't even start yet"
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
18 May 2015, 18:08Hello Asha_01,
Thank you for bringing this matter to our attention.
We are currently liaising with our Billing Team for further investigations and we will provide feedback.
Your Social Media reference number is SM111504.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo Mongale
Telkom Social Media Team
***
Thank you for bringing this matter to our attention.
We are currently liaising with our Billing Team for further investigations and we will provide feedback.
Your Social Media reference number is SM111504.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo Mongale
Telkom Social Media Team
***
Best regards,
Telkom's reply18 May 2015, 18:08
Official
Hello Asha_01,
Thank you for bringing this matter to our attention.
We are currently liaising with our Billing Team for further investigations and we will provide feedback.
Your Social Media reference number is SM111504.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo Mongale
Telkom Social Media Team
***
Thank you for bringing this matter to our attention.
We are currently liaising with our Billing Team for further investigations and we will provide feedback.
Your Social Media reference number is SM111504.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo Mongale
Telkom Social Media Team
***
Best regards,