Unsatisfied!!!

Good day team,

I have been with Telkom for the past 2/3 years and always recommended family and friends to join them because of their great service. For the past 5 months I have been experiencing the worse service from the network provider. They have a constant battle to debit incorrect amounts from my accounts and each and every month I have to call in or go into a branch and still end up not being fully assisted. I have never seen people in a branch so *********** to assist as well as the call center. Multiple times I requested them to change my debit dates and update my bank details so far I'm waiting 5 months. It was the last for me I am canceling all business with them as they didn't evens meet me halfway to make sure me as the client get the service they put out there. I have tried on many platforms but thus far the same thing occurs.