CC
Chantel C

1 reviews | Active since Aug 2016

16 Aug 2016, 13:04

unsatisfied

<p>Good day </p> <p>I have been with telkom over an year now and all I've been having is problems. </p> <p>The first year of being with them I had to send my phone in as is was faulty, they gave me a different phone with says on the phone tests version.. this year alone my phone has gone in 3 times and every time I asked them what the problem was they can't tell me.. this time when my phone came back the phones back which is suppose to be a built in battery is open. I got a Huawei P7.. they tell me that I got to pay for my phone to go in as they only cover for 12months but yet I am paying for 2years neverless I don't see why I should be paying for a phone that's not even mine and being a test phone.. </p> <p>Kind regards </p> <p>Chantel</p> <p> </p> <p> </p>

0
Replies (1)
Telkom
Telkom's reply17 Aug 2016, 11:23
Official

Hello Chantel04

This response serves as confirmation that your query has been received.
Your reference number :AI***
Your query has been sent to our mobile team for assistance.

Regards
Noleen
Telkom Social Media Team.

Best regards,