Unsatisfactory services from Telkom mobile

<p>Good day I am experiencing a great amount of unsatisfactory services from Telkom mobile. I send email after email and made contact almost every second day. First of all, I agreed on a contract of R149.00 per month for a rooter. My first deduction was R400+. I logged a complaint, it was explained why the amount was deducted. I furthermore insisted that I want to cancel this product. A technician were supposed to phone me and establish What the problem was. They phoned me on a Sunday, I wasn't able to give them the information that they requested and we agreed on another phone call on the Monday at 5. No one called. Than I missed a call a week or so after that. Then I received a sms stating that they made contact with me 3 times, which I'm only aware of two, and that the case will be closed. </p> <p>I made contact again via email stating my frustration as I am not using the rooter because its not working since day one. I did not make use of the rooter in July and a payment of R 649.00 were deducted. </p> <p>I am extremely unhappy with the services and would please request assistance asap. I would like to cancel this contract, and once this is done, someday., I will never ever support Telkom mobile again. </p>