UNSATISFACTORY SERVICE / OUT OF STOCK

i have recently app**** for a contract at the chatsworth branch which is 8km from my house. after travelling all the way to the store for a week i was told there no stock thereafter i contacted pinetown and was informed that stock of my desired colour is available and only 2 left should i require it i should reach pinetown to reapply as soon as possible when i app**** that same afternoon at pinetown the agent said that he would contact me when the application is approved once again the next morning with half an hour of trading hours i get a message stating that the last 2 has been sold overnight then when i phone the store the lady says that 1 is still available and they waiting for my application status its been a week and still no feedback and the agents are so misinformed that they constantly misleading me my first application at the chatsworth branch was accepted within 2 days and now pinetown takes so long i am a existing customer with 3 contracts and i must say the service i have recieved until date was 100% but today it is just shocking how frustrating and terrible customer care and internal control is

please assist i require the mobile by end of this month