KD
KEVIN D
1 reviews | Active since Aug 2015
24 Aug 2015, 10:00
Unsatisfactory service on report
Logged report, requested call back.Was sent an email instead with my complaint still not ironed out.I WAS ADVISED THAT I AM BILLED ON AN OPEN LINE, WHICH SHOULD NOT BE THE CASE.PLEASE HELP !!!!!!
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Replies (1)
Telkom's replyOfficial
24 Aug 2015, 10:45Hello AH****KEVIN,
Thank you for bringing this matter to our attention.
We tried contacting you with no luck. Kindly be advised that we have escalated your query to our Billing Team for further assistance and we will revert back to you with feedback.
Your Social Media reference number is SM135659.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo
Telkom Social Media Team
***
Thank you for bringing this matter to our attention.
We tried contacting you with no luck. Kindly be advised that we have escalated your query to our Billing Team for further assistance and we will revert back to you with feedback.
Your Social Media reference number is SM135659.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo
Telkom Social Media Team
***
Telkom's reply24 Aug 2015, 10:45
Official
Hello AH****KEVIN,
Thank you for bringing this matter to our attention.
We tried contacting you with no luck. Kindly be advised that we have escalated your query to our Billing Team for further assistance and we will revert back to you with feedback.
Your Social Media reference number is SM135659.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo
Telkom Social Media Team
***
Thank you for bringing this matter to our attention.
We tried contacting you with no luck. Kindly be advised that we have escalated your query to our Billing Team for further assistance and we will revert back to you with feedback.
Your Social Media reference number is SM135659.
We sincerely apologise for the inconvenience caused.
Regards
Tebogo
Telkom Social Media Team
***