1 reviews | Active since Jun 2016
Unsatisfactory Service!!
<p>Telkom Acc no: ********** 71115 in the name of ECE Air</p> <p>My husband and I were sequestrated at the end on 2010 and our business closed and was deregistered. We owed Telkom money and in 2011, we made an agreement to pay off the outstanding monies. After each payment, Telkom e-mailed a statement to us and you can imagine how happy we were when we recently received a statement saying that we owed approximately R106-00!! However, I received a phone call from Mrs Moodley from their head office in Durban on Friday 30/09/2016, saying that we owe a further approximately R8 000 for legal fees and interest accrued!!</p> <p>Are they not supposed to send statements detailing all money outstanding? Can this be correct? We have been paying for more than 5 years, only to learn that we owe alot more!!</p> <p>Please help!</p> <p> </p>
Hi Charmaine,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team to follow up.
Your reference number is AI***.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
Hi Charmaine,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team to follow up.
Your reference number is AI***.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
