1 reviews | Active since Jan 2017

05 Jan 2017, 13:10

Unsatisfactory Service

<p>My ADSL line has been down for a week. Others in the area even longer. Logged the fault and keep following up and are kept in the dark with "It's with technical". This is not acceptable. Your FB Messenger page says the same thing. When yo have the monopoly who needs to worry about client service</p>

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Replies (1)
Telkom
Telkom's reply06 Jan 2017, 12:13
Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

***

Best regards,