AJ
Azhar J
1 reviews | Active since Jan 2016
11 Jan 2016, 09:17
Unsatisfactory
I had submitted a cancellation of my contract on the 21 of November 2015. They had told me it takes 30 days to process and up until now they still charge me every month for my contract and they charged me double the normal amount I used to pay in December.
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Telkom's replyOfficial
11 Jan 2016, 10:23Hello Azharjacob,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Cancellation Team, feedback will be provided.
Your reference number is SM185707.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Cancellation Team, feedback will be provided.
Your reference number is SM185707.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Best regards,
Telkom's reply11 Jan 2016, 10:23
Official
Hello Azharjacob,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Cancellation Team, feedback will be provided.
Your reference number is SM185707.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Cancellation Team, feedback will be provided.
Your reference number is SM185707.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Best regards,