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mpho M
1 reviews | Active since Dec 2015
24 Dec 2015, 07:47
Unruly staff behavior received by KEDIBONE MAWELA
After returning to telkom after several attempts of repairing my wifi connection I received the most pathetic customer service in all of my life , the staff are attentive . <br> <br> I walk into telkom with 3/5 tellers walking I am taken note of two female staff sitting on cellphones and I ask \are you busy on your phone or should.I look for someone else to help.me "she gives me a dirty look and says go that side "
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Replies (1)Telkom's replyOfficial
24 Dec 2015, 08:16Hello mphofaithmfolo,
Thank you for making contact with us.
Please be assured that this matter has been escalated, feedback will be provided.
Your reference number is SM181129
We apologize for any inconvenience caused.
Regards,
Ntokozo
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated, feedback will be provided.
Your reference number is SM181129
We apologize for any inconvenience caused.
Regards,
Ntokozo
Telkom Social Media Team
***
Telkom's reply24 Dec 2015, 08:16
Official
Hello mphofaithmfolo,
Thank you for making contact with us.
Please be assured that this matter has been escalated, feedback will be provided.
Your reference number is SM181129
We apologize for any inconvenience caused.
Regards,
Ntokozo
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated, feedback will be provided.
Your reference number is SM181129
We apologize for any inconvenience caused.
Regards,
Ntokozo
Telkom Social Media Team
***
