Unresponsiveness and lack of interest

For months now I have complained about Telkom's adsl service in my area (Noordhoek), every night at about 21:30 and weekends the speed of the internet drops so significantly that it can take up to 20 minutes to open local websites. But right now my problem is that my internet at night stops functioniong. Weafrica my supplier is paying lipservice to help, nothing much from them either.<br> <br> So on the 16 June I contacted Webafrica about my adsl being down once again, my line is with them, they promised immediate action on the 23rd a Telcom technician shows up at about 1600 and promises us to sort it out. We never heard from him or from Telkom. Since that afternoon our lines are dead, no telephone no internet just dead, should you phone my number *** you get through to some other people, the idiot went and crossed our lines. So there started my process with Telkom, I phoned now seven times to complain, every time I am told a technician will be appointed and will fix the problem on an expedited ticket. This morning I phoned and was promised they are currently working on it. When I phoned now I was told that somebody will be appointed soon, just lies, nothing is happening.